Banks and customer service: Tell the ATM

Your banks customer service rep?

"Big banks and the feds are working to throw an $80 billion lifeline to companies holding bad loans. But no one seems interested in rescuing families who need just a little help," writes Jim Jubak on MSN.

"Banks to customers: Drop dead!!"

Now that's good customer service. Is this representative of the customer service that most banks are regularly providing?

Rate your bank and customer service.